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Anthony Nardella

Head of Human Resources
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About Anthony Nardella

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    Head of Human Resources

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  1. How to request an award

    Hello there pilots, This post is aimed to guide you on how to request certain awards that you may feel that you are entitled to. Please follow the following steps to request an award. Ensure that you are logged into QVirtual. At the top of the page, a series of tabs should be available. Click on the 'awards' tab. Once in the awards page, a variety of awards should appear. Scroll through the awards and once you see an award that you think you are entitled to, click the '+' (plus) button located on the top right of the award. The award(s) that you have requested will then be processed by staff. Please allow up to 24-48 hours for the process to be fully completed. I hope this helps you all with requesting awards. Enjoy and happy flying all.
  2. Hello there pilots, Please follow the following steps if you wish to reset your password. Ensure that you are logged into QVirtual and in the Dispatch page Navigate to the top right of 'Your Profile'. Click on 'Your Settings'. Click on the tab 'Password & PIN'. On the 'Old Password' box, type in the password that you use to log into QVirtual Dispatch. Then type in the password you desire in the 'New Password' box then repeat that password into the 'Retype Password' box. Click on the 'Save Changes' box (red box). You can now use this password to log into the QVirtual dispatch page as well as QTracker. I hope this helps and was easy to follow. Happy flying!
  3. How to book a schedule (Basic Search)

    Hello there pilots, This post is to help those who may require assistance on how to book a schedule and fly a route. Please note, you must have either QTracker or XAcars installed in order for your flight to be tracked and then sent to QVirtual for processing. For this example, a pilot wishes to do a basic search for a flight between Melbourne International airport (YMML) to Sydney (Kingsford Smith) International airport (YSSY) using a Qantas Boeing 737-800. In order to book this schedule using a basic search, please follow the following steps: Ensure that you are logged into QVirtual and in the 'Dispatch' page. On the left hand side of the page, locate 'Search Flights'. Once located, where it states 'From', either scroll down to YMML or you can type in YMML quickly and it shall be highlighted. Where it states 'To', either scroll down to YSSY or you can type in YSSY quickly and it shall be highlighted.  Where it states 'Airline', either scroll down to Qantas or you can type in QFA quickly and it shall be highlighted. Where it states 'Aircraft', either scroll down to a Boeing 737-800 or you can type in B738 quickly and it shall be highlighted. Click on search flights (the red box) On a schedule of your choice where it states B737-800 or B738, click on 'Book Flight' (red box). Chose the correct aircraft (B738 or B737-800) and the registration of your choice, then click 'Book' then return to the Dispatch page Once you are on the Dispatch page, a schedule will appear below on the 'Search Flights' box. At this point, QTracker should display your schedule in the 'Flights' category. On the dispatch page, you can choose to view a briefing of your flight on the 'Search Flights' box. Once you have clicked on this, this will redirect you to log into SimBrief. If you do not have a SimBrief account, feel free to make an account by clicking here. Please note,  You do not have to fly the schedule at the departure and arrival time stated on that schedule. You must choose the correct aircraft when you are booking the flight. You must use the correct livery as stated per schedule briefing. You must adhere to all other QVirtual PIREP policies. You do not have to use SimBrief as a briefing tool. I hope this helps you on booking any schedule you desire to fly. Happy flying pilots.
  4. How to submit a Leave of Absence (LOA)

    Hello there Pilots,   I have created this topic to help those who require assistance on submitting a Leave of Absence (LOA).   You can notify QVirtual if you will be on leave by submitting a “LOA Request” (Leave of Absence Request). To do this, please follow the following instructions. Ensure that your are logged into QVirtual Click on the ‘Dispatch’ tab located at the top of the webpage Navigate and click on where it states “LOA Request”. This is located on the right section of the webpage, adjacent to where your virtual epaulette (badge) is. Click on the box where it states “End Date” and click through the months and days until you find the day and month of when your Leave of Absence Request (LOA Request) will end. Click on the empty box next to where it states “Reason:” and write your reason for submitting a Leave of Absence Request (LOA Request). Once you have filled in the relevant boxes, click onto“Submit LOA!”. Your Leave Of Absence Request (LOA request) will then be processed by staff. *Please note, your Leave of Absence Request (LOA Request) will end either: a ) on the date you stated for your Leave of Absence Request to end OR, b ) when you submit your next Pilot Report (PIREP) Additionally, your Leave of Absence can not exceed 3 months unless otherwise consulted with by the CEO or COO. I hope this is easy to follow. Happy flying and all the best.
  5. Hello there pilots, This post is made to assist those on how to install and use QTracker. QTracker is the official tracking client used at QVirtual to track your flights. It can be used for FSX, P3D and X-Plane for computers running Windows as the Operating System. In order to successfully install and use QTracker, you must have already installed the following: FSUIPC/XPUIPC and, .NET 4.5 (your computer should already have this, if not, ensure to download and install this). After these prerequisites have been met, please follow the following instructions on how to install and use QTracker. Ensure that you are logged into QVirtual and on the dispatch page. Just under the news articles (under ‘Your Profile’) click on ‘ACARS Clients’. On the left hand side of the page, a box stated ‘QTracker (Official Client)’ should be visible. Once located, click ‘Download QTracker.’ Click ‘Yes’ on TFDi Design Product Installer. An installation directory should automatically appear. Ensure to read the User Agreement then click on ‘I agree to the license agreement’ then click install. Once the installation has finished, you may launch QTracker. Click Finish. To log-in, use your pilot ID as your user name (ensure to use QFA in front of your ID number) then for the password, enter your password that you use to log into QVirtual. You may now place a bid on a schedule on the dispatch page and once the bid is placed, it will appear on the flights category on QTracker. Start up your simulator and place it in the state of your choice. Once you are satisfied on the state of your aircraft, go on QTracker, highlight the schedule you wish to fly then press ‘Fly’ then ‘Start’. Once you have finished your flight, go back on QTracker and click file PIREP. Your PIREP will now be reviewed and processed accordingly. If you require any further assistance, please do not hesitate to contact support@qvirtual.com.au I hope this helps. Happy flying to all.